Our Privacy Policy valid from  November 14th, 2022

When you make an enquiry about holiday accommodation with CanaryLuxuryPlaces or stay in one of our accommodations, we collect and process personal data about you. This document helps you understand what personal information we collect about you, how we collect it, what we use it for, and what rights you have regarding your personal data.

Personal data - what we collect and what we use it for
We collect and store:

Your name
Your address (where we have it)
Your contact details
Your passport details (if staying at one of our villas, as is required by law On La Palma, Spain)
Passport information is required by law if staying overnight at a villa rental or house, therefore we have to log this information for every visitor.

For what purposes do we use your personal information?
We will use the information you provide to us to:

Provide our services to you.
Invite you to leave reviews.
Respond to your questions and provide related customer service.
Send you our newsletters and special offer notifications.
Comply with legal requirements and legal process, requests from public and governmental authorities, relevant industry standards and our internal policies.
Protect our operations or those of any of our affiliates.
Protect our rights, privacy, safety or property and/or that of our affiliates, you or others.
Allow us to pursue available remedies or limit any damages that we sustain.

On what legal basis do we process your personal data?

We need to process your personal information in order to:

Perform our contract with you
In order to supply the authorities with your passport information when you stay overnight in our villas rental , as dictated by law.

Contact information and where to send questions or complaints
If you have questions or concerns about our policy, how we process your personal information, or would like us to correct your personal information, feel free to contact us at [email protected] .